Feedback Policy
At Batloon, we value reader feedback as essential to improving our journalism and serving our community better. This policy outlines how we handle and respond to feedback.
1
Types of Feedback
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Corrections and fact-checking requests.
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Story suggestions and tips.
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Comments on coverage and editorial decisions.
2
How to Submit Feedback
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Email: feedback@batloon.com
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Online feedback form on our website.
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Social media channels.
3
Response Timeline
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Acknowledgment within 24 hours.
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Initial response within 48 hours.
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Resolution updates as applicable.
4
Feedback Processing
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All feedback is reviewed by editorial team.
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Urgent matters prioritized for immediate action.
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Regular review of feedback patterns.
5
Implementation
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Regular updates based on reader feedback.
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Transparency about changes made.
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Continuous improvement of our processes.
Your feedback helps us improve. Contact us at feedback@batloon.com with your suggestions, concerns, or comments.